FAQ
What is the Delivery Time?
SADONI’s made-to-order bridal items vary in delivery time. While the cutting and sewing take only a few days, meticulous planning due to high demand and fabric acquisition contributes to the overall lead time.
The delivery time for wedding dresses is 3- 6 months before the wedding date to ensure timely delivery. Minimalist designs take about 3 months while designs with details in lace or beading require up to 6 months.
Bridal separates like skirts, tops, and accessories require 2-4 months. Urgent orders, accepted two months before the wedding date, are subject to availability. Contact us for urgent order inquiries, we would be more than happy to help!
How Do I Place My Order Online?
Simply select your dress, then measure yourself to choose your size, complete the order on our website, and add any necessary information or comments in the notes section. Our team is available via email for any assistance and will follow up with information after the order is placed.
What Size Do I Order?
Refer to our size chart and measure yourself following our guide. Order based on your largest measurement; if uncertain or you want the dress made to measure, - contact our team at orders@sadoni.no for guidance.
How Do I Take My Measurements?
Follow our size guide, measuring without clothing, wearing your desired heel height, and a similar bra to be worn under the dress. Avoid pulling the tape too tightly and measure as applicable to your item.
What Underwear Should I Wear?
For seamless blending, opt for skin-colored underwear. Most dresses accommodate bras; for backless dresses, consider adhesive cups for support and shapewear. Our dresses are made to have a light and natural fit, they do not shape your body.
Do I Need Alterations?
For made-to-order bridal dresses, alterations by an external tailor are customary to get the optimal personal fit, and not included in the price. If the dress is made to measure it is usually only the length that require alterations. Consult an experienced bridal seamstress well in advance for availability.
Can I Customize or Alter Designs?
While we value the integrity of our designs, smaller alterations may be considered upon request, ensuring they align with our design without pattern modifications. Contact our team for more information.
Will My Dress Be Perfect?
Our dresses undergo rigorous professional quality control. Although handcrafted, minor variations may occur, but these won't compromise quality or design.
Can I Be Assured of Your Business?
Our 20-year reputation for excellence precedes us, backed by satisfied customers and a track record of precision, high-quality service, and exceptional products worldwide. We kindly invite you to check out our 5 star google rating!
Can I Find SADONI Dresses in Physical Stores?
Besides our partnership with the bridal shop WHITE BY GREEN in Oslo, approximately 20 worldwide retailers carry our dresses. However, online direct purchases offer direct communication and support.
Where Are Your Dresses Made?
All our products are handmade in Europe, - crafted in our manufacturing atelier located in Riga, Latvia, reflecting ethical and sustainable practices.
Where Do the Goods Ship From?
International orders ship from Latvia within the EU, while Norwegian orders dispatch from our Oslo office.
How Do I Know the Shipping Costs?
We offer free shipping for our wedding dresses within Norway and Europe. For other destinations, consult our terms for freight prices displayed at checkout, contingent on the item's size.
Do I Need to Pay Import Duties and Taxes?
Customers outside the EU may be subject to import duties and taxes. We recommend checking with your country's customs department for estimated costs.